Cookie Policy
This Cookie Policy explains how Superproxy ("we", "us", or "our") uses cookies and similar technologies when you visit our website or use our web application and related services (collectively, the "Service"). This Policy should be read together with our Privacy Policy.
By continuing to browse or use the Service, you agree that we can store and access cookies as described in this Policy, unless you disable them through your browser or device settings.
1. Types of Cookies We Use
Superproxy may use the following categories of cookies and similar technologies:
- Strictly Necessary Cookies. Required for the Service to function properly. These enable features such as secure login, session management, navigation, and access to protected areas of your workspace.
- Functional Cookies. Help remember your preferences and settings, such as language, workspace selection, and UI configurations, to provide a consistent experience.
- Analytics & Performance Cookies. Help us understand how users interact with Superproxy, so we can monitor reliability, optimize features, and improve overall performance.
- Communication & Integration Cookies. Used in connection with integrations, such as telephony, email, or AI services, to support routing, authentication, or configuration.
2. First-Party and Third-Party Cookies
Some cookies are set directly by Superproxy ("first-party cookies"), while others may be set by third-party providers that deliver services on our behalf ("third-party cookies"), such as analytics, infrastructure, or communication tools.
Third-party providers may use cookies to help us measure the performance of the Service, support AI and telephony features, or deliver specific integrations. These providers are contractually restricted in how they can use information obtained through our Service.
3. How We Use Data Collected via Cookies
Data collected through cookies and similar technologies may be used to:
- Authenticate users and keep you signed in securely.
- Maintain session continuity as you navigate between quotations, dashboards, and AI agent views.
- Monitor service reliability, error rates, and performance trends.
- Analyze feature usage patterns to guide product improvements.
- Help protect the Service from fraud, abuse, and unauthorized access.
4. Managing and Disabling Cookies
Most browsers allow you to control cookies through built-in settings, including blocking or deleting cookies. The specific controls vary by browser, but commonly include options to:
- View and clear stored cookies.
- Block cookies from specific sites or altogether.
- Enable notifications before cookies are stored on your device.
If you disable or block certain cookies, the Service may not function as intended, and features such as secure login, session continuity, or workspace navigation may be degraded or unavailable.
5. Cookie Duration and Retention
Some cookies are "session cookies" that expire when you close your browser, while others are "persistent cookies" that remain on your device for a defined period or until you delete them. The retention period depends on the purpose of the cookie and your browser settings.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies, technologies, or applicable regulations. When we make material changes, we will provide appropriate notice, such as updating the "last updated" date or posting a notice within the Service.
7. Contact Us
If you have any questions about this Cookie Policy or your choices regarding cookies, you can contact our team using the contact details provided within the Superproxy application or on our website.